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UK Hand Made Sofas Hand crafting fine English living room furniture

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Customer Testimonials

Here are just a few of our recent reviews, but if you wish to read more, you can view all our latest reviews on independent review site Trustpilot:

4.6 Star rating reported as of 5th December 2023

 

" I am delighted with my new sofa from... "
I am delighted with my new sofa from the Chesterfield Company. The quality of the leather; the detailing and design are exceptional.
The sofa looks fantastic, thanks.
I was very impressed with the customer service throughout the entire process. I was able to get good quality advice to custom build my sofa in terms of choice of materials, the colour, the type of feet and also firmness of the cushions.
I'm happy to recommend the Chesterfield Company.
Rated 5 out of 5 stars

Date of experience: 23rd November 2023

The quality and craftsmanship of our furniture is exceptional. At such reasonable prices. Communication with the company was professional and easy from start to finish. I can't recommend them enough.
Rated 5 out of 5 stars

Date of experience: 9th October 2023

My husband and I purchased two 2 seater sofas from the Chesterfield Sofa Company and the service was brilliant, they took 6 weeks from ordering them to receiving a call to say they were ready, I want to make a special mention about Nathan who has been my contact, his service has been exceptional from start to finish.
Top class Sofa Company!!!
Rated 5 out of 5 stars

Date of experience: 9th September 2023

Beautiful sofas and a great company to buy from. They kept us informed the whole way through the sale and the sofas arrived on time in perfect condition. They are beautifully made and extremely comfortable
Rated 5 out of 5 stars

Date of experience: 12th August 2023

I recently bought a chesterfield sofa & foot stool , Nathan in sale department is whom I dealt with, Nathan kept me informed throughout the delivery process allowing me to relax and book time off work .
I can not thank Nathan enough as he went over and above my expectations, fantastic service
Much appreciated Nathan keep the good work up Susanna
Rated 5 out of 5 stars

Date of experience: 26th July 2023

We visited the factory and shown various options. We were helped deciding on the appropriate leather. the staff were very efficient and friendly.
The furniture arrived in the period stated and we are very pleased with the quality
Rated 5 out of 5 stars

Date of experience: 14th June 2023

Thank you Chesterfield Company "
Just taken delivery of two Regency Chairs and Balmoral Sofa. So much choice of styles, leathers and colours but delighted with my final selection. The ordering and timescakes were well managed and delivery handled professionally. Delighted with the whole experience! Thank you.
Rated 5 out of 5 stars

Date of experience: 5th March 2023

" I love chesterfield sofa "
I love my chesterfield sofa. It feels a lot more expensive than it was and withstands the test of time aswell. Excellent value for money. I would highly recommend.

Rated 5 out of 5 stars

Date of experience: 7th February 2023

"Beautifully produced leather chesterfield sofa and promises kept"
The company was very helpful from the start. They helped me choose the right shade of green by arranging a number of swatches sent to me. I picked a shade they do not normally use but they provided it. They managed expectation up to delivery. It included the time it would take for my sofa to be made, updating me at the point it was being made, when it was ready and arranging delivery. All as promised. I found their staff helpful, friendly and professional. My sofa is beautiful, the wait was worth it. It was a pleasure dealing with the Chesterfield company which produced a well made beautiful sofa for me.

Rated 5 out of 5 stars

Date of experience: 22nd October 2022

"Happy Reviewer"
We ordered 2 seater sofa and 1.5 seater armchair, having visited the warehouse and tried out a few different models. The pieces are attractive, well made and the most comfortable sofas we have ever had! The staff are really responsive to queries too - great experience ;)

Rated 5 out of 5 stars

Date of experience: 8th August 2022

"Seamless sales experience"

We visited the showroom in July and the shop assistant was very helpful and patient with us. We found the perfect style and colour. The ordering process was smooth and we are expecting our sofas very soon, having been notified they are now built and ready to ship. Recommended.
Rated 5 out of 5 stars
Date of experience: 7th July 2022

"Sofa and Chair"

Love the sofa and chair, great quality. Looks amazing, comfortable and We will definitely recommend
Rated 5 out of 5 stars
Date of experience: 24th June 2022

"We love our new sofa"

The Chesterfield sofas are great value anyway, but we were really pleased to be able to get the one we had our eye on in the stock clearance last month. It looks great in our living room, it's big enough to lie completely flat on the leather is lovely and soft. Delivery took a couple of weeks.

Rated 5 out of 5 stars

"Great product and service"

I wouldn't hesitate to recommend The Chesterfield Company. The sofa is wonderful and was delivered ahead of schedule.

Rated 5 out of 5 stars

"The sofa was just perfect"

My Claridge leather chesterfield was delivered yesterday and it’s just perfect. Thanks once again

Rated 5 out of 5 stars

"I am so pleased with my order"

I have today received the delivery of my leather sofa order. May I say how pleased I am with it, the quality and comfort are second to none, the delivery driver and his assistant were extremly polite and helpful, even removing and replacing a door to deliver the chair exactly where I wanted it. Many thanks

Mr. Ballard, Gloucestershire, UK - 9/10

 

"I would recommend anyone to this company"

We would certainly recommend anyone to purchase furniture from The Chesterfield Company.The staff from first contact were excellent, very helpful and informative. The quality of the sofas is excellent, we have nothing but praise for the company, we would not hesitate to buy furniture from you again. 

Mr Stewart, Cheshire, UK - 10/10

 

"Delighted with our suite"

We took delivery of our suite yesterday, delighted with it.  The delivery guys were great as well.
 
Mr Dougherty, Powys, UK

 

We understand that sometimes things don't go perfectly to plan but we pride ourselves on responding quickly to any issues you may have...................

Thank you very much for sending out one of your upholsters to inspect and repair my sofa. It seems to have been completely repaired and the technician was very helpful indeed. Thank you again, and now I know what the problem was and is now fixed I will be happy to order another chair from yuor website. You were very helpful and I appreciate it.
Mr Roach, London, UK

 

Would you like your testimonial posted online? - please send your feedback to : contact@thechesterfieldcompany.com

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