How long will my order take to make?
Our lead times vary from model to model, these lead times can be seen on our product pages. Contact our sales time for the most up to date information.
What payment terms do you offer?
You can place your order in person or on the telephone. We do ask for payment in full prior to delivery. If you choose to place your order directly through the website full payment will automatically be taken from your card.
Can you modify your designs to suit my requirements?
This of course depends on your exact requirements however in most cases we can help. Speak to us directly on 0161 737 1600 if you have bespoke requirements.
Can I see the sofas in person before I buy?
Of course. Our Manchester showroom is open 7 days a week. While we prefer it if you can call ahead to make an appointment you are welcome to pop in at any time.
How can I protect my new sofa?
We offer a 5 year guarantee on your framework while your leather is guaranteed for a year. If you want additional piece of mind we also offer extended warranties which cover you for accidental damage, pet damage, child damage and almost any scenario you can imagine. Available as one of our personalisation options through the site or contact the sales team for more details.
What times are you open during the week?
Monday to Thursday 8:30 - 5pm
Friday 8:30 - 1:30pm
Saturday 10 - 4pm
Sunday 11 - 4pm